Who will you report to? Co-founder/Ops Director
When? Monday to Friday, 9.00am until 5.00pm
Where? From October, we will be in Farringdon. Due to the nature of the role we’d expect the Studio Manager to be in the studio full-time.
Our Studio Manager is a really important role for us. As it sits at the heart of who we are, it's important for us to find someone who’s had previous experience with managing a studio or office space. You will have overall responsibility for Human After All’s new home located in Farringdon, London. This will include overseeing studio budgets, managing suppliers, organising social events and maintaining a safe, efficient working environment. As we're in a state of transition with moving to a new studio and learning to live with a new way of hybrid working, the new Studio Manager will be crucial in helping the team steer the ship and foster our team culture.
You’re our type of Human if you’re
- Considered: You think carefully before acting and can explain your work with sound rationale.
- Exacting: You approach every task with seriousness and absolute attention to detail.
- Calm: You’re comfortable with ambiguity and keep perspective about change, responding in a calm and professional manner.
- Insightful: You enjoy learning new things, and can take on board complex information quickly. You’re comfortable tackling abstract ideas.
- Self-aware: You're willing to learn from others in your team and able to reflect objectively on your own behaviour, acknowledging mistakes or room for improvement.
- Collaborative: You’re a team player, working openly and iteratively. You’re attuned with the needs of your colleagues, and are motivated by a strong desire to do really great work with them.
- Responsible: You can be trusted to take total responsibility for completing any task that you’re set.
- Honest: You can be relied upon to be truthful and trustworthy, even in difficult situations.
Within the studio, you will
- Open up the studio each day and make sure it’s ready for work. It's your space to manage effectively and keep the team in check.
- Be the first point of contact for all internal and external enquiries and issues.
- Oversee studio culture, ensuring the space is welcoming and lively, and organising staff events.
- Greet and provide general support to freelancers and visitors.
- Deal with all post and paper correspondence.
- Help to onboard and induct new hires.
- Work with HR to set and update overall studio policies.
- Work with Operations to help manage and maintain the IT infrastructure.
- Manage contract and price negotiations with studio suppliers.
- Manage and account for the studio welfare, maintenance, and entertainment budgets.
- Maintain the overall condition of the studio:
- Ensure staff respect the space.
- Arrange repairs and maintenance as necessary.
- Liaise with external suppliers (cleaners, IT support, building management, etc).
- Monitor external suppliers, and take action in the event of poor performance.
- Manage health and safety:
- Ensure staff, freelancers, and visitors are working safely all the time.
- Contribute to overall company policy in order to create and maintain a safe working environment.
- Carry out general studio risk assessments.
- Arrange PAT testing, fire risk assessments, electrical inspections, and so on (these are all done using external specialists — you won’t have to carry them out yourself!).
- Liaise with building management and contractors.
- Liaise with our external health and safety consultants.
- Be a fire marshal and first aider (we’ll send you on courses if required).
- Alongside management, budget for and plan social events — birthdays, annual parties, and so on.
The skills and experience we’re looking for:
- Experience of managing a studio or office is essential. This is a more senior role, and you’ll be given a great deal of control over how things are done.
- Experience managing budgets (c. £50k), and accounting for expenditure.
- Experience with health and safety responsibility, and knowledge of current legislation and best practice. You’ll be responsible for day-to-day compliance, including fire safety, and you’ll play a large part in setting company policy.
- Experience of supplier contract management.
- Good knowledge of office productivity software, especially spreadsheets.
- Excellent communication skills: face to face, phone, and email.
- Strong organisational and planning skills.
- Strong multitasking ability.
Desirable, but by no means essential:
- More advanced knowledge of spreadsheets — for example, an understanding of the principles of good spreadsheet design, strategies for avoiding or catching errors, and the ability to summarise data quickly and accurately.
- Knowledge of basic contract law as it pertains to typical supplier agreements — payment terms, agreement length, notice periods, and so on.
- Experience of negotiating with prospective suppliers.
- Career development: we have a considered and robust framework for career development, as well as a training budget to further your skill set and knowledge.
- Holidays: 28 days per year (in addition to public holidays).
- Private healthcare: comprehensive, fully subsidised private health insurance from Vitality. This includes an employee assistance programme, discounted gym membership, a reward scheme that offers Amazon Prime, cinema tickets, and fitness tracking devices.
- Wellbeing support: we offer a budget towards wellbeing and mental health services.
- Family friendly: enhanced maternity and paternity packages.
- Socials: studio lunches, social events, BBQs and other clubs (when the world permits).
Who we are
Human After All is a creative agency based in London. We create brand-led communications for some of the world’s most influential organisations, predominantly across the tech and purpose sectors.
At HAA our values shape everything we do. We’re a certified B Corporation, and we pride ourselves on being great humans. To fit in you’ll need to be empathetic, a team player and an excellent communicator. You’ll also need to be conscientious: there’s a good reason for everything we do and for every decision we take, so you’ll need to be someone who demonstrates this same degree of care — both in your work and your interactions with others. Check out the values page on our website for more on what is important to us.
HAA’s ambition is that just as we hope our work will go beyond expectations, we also hope it will achieve bigger things. We want our creativity to be a force for good. We want the communications we create to be instruments for change in the world. We ask that you consider social and environmental causes both in your day-to-day activities at Human After All, and through our purpose-focused client work.
Equality and Diversity
Human After All is an equal opportunity employer. Our policies reflect our belief in treating all employees and job applicants equally. We will avoid unlawful discrimination in all aspects of employment including recruitment and selection; promotion; transfer; opportunities for training; pay and benefits; other terms of employment; discipline; selection for redundancy and dismissal.
HAA is committed to building a team that has diverse skills, experiences and abilities, and we encourage applications from all backgrounds, communities and industries. We’re also committed to equality and diversity within our workforce, and across all opportunities provided by our agency. We actively encourage BAME and disabled applicants and value the positive impact that diversity has on our organisation.
To apply, simply upload a CV and Covering Letter.